Privacy policy

This privacy statement applies to the following websites and platforms:

The operator of the website is HIŠA FRANKO d.o.o., Staro selo 1, Staro selo, 5222 Kobarid, Slovenia. In this privacy statement, as the controller of personal data (Article 4, paragraph 7 of the GDPR – EU General Data Protection Regulation), we will describe what personal data we will store on our website and for what purpose.


The protection of your personal data is particularly important to us. We will therefore process your data exclusively in accordance with the legal provisions on the protection of personal data. With this information on the protection of personal data, we would like to acquaint you with the most important aspects of the processing of personal data when using our website.

We only process personal data if you provide it to us voluntarily, and only for the purpose for which we collect it.

We process the personal data you provide to us within the company.

When you read the term “pseudonym” or “pseudonymized” or something similar in this statement, it means that we process certain personal data in such a way that it cannot be linked to a specific person without additional information. We guarantee that we keep this necessary additional information separately and direct contact with personal data is not possible.


You do not need to enter your personal data to visit our website. However, each time you visit our website, information about the browser user will be provided and stored in protocol folders (“Server Logfiles”), such as date and time, the address of the called page (products) and your abbreviated IP address. We will collect this information solely to ensure the smooth running of our website and to improve our offerings and we will then delete it. We cannot use this information to identify you.


In principle, we do not pass on your personal data to third parties. We provide them only if this is necessary for the fulfillment of contract obligations and if you give us explicit, voluntary consent. However, in some rare exceptional cases, we must invoke our legitimate interest.


In order to make your visit to our website as interesting as possible and to enable you to use certain functions, we use cookies on various pages. Cookies are small text files that are stored on your computer and store certain settings and data to be shared with our system through your browser.

Some of the cookies we use are deleted (session cookies) after the end of your browser session. When you close the browser. however, some cookies remain on your computer and allow us to recognize your browser on your next visit (persistent cookies).

The cookies we use do not contain personal data and thus cannot be used to directly identify the user. Please note that some cookies are loaded as soon as you enter our website. You can set your browser to notify you about the use of cookies and you will be able to decide which cookies to allow, or to disable the use of cookies in certain cases or even completely. If you do not enable cookies, the operation of our website may be disrupted.

Here you can read information about the cookies we use on our website and about the options for setting up your browser.

Other tools

 Using videos (Youtube):

This website uses YouTube’s integration feature to view and play YouTube videos. To do this, it uses an extended mode of personal data protection, which, according to the provider, stores data about the user only when playing the video / recordings. When you start playing integrated YouTube videos, it loads “Youtube” cookies to collect information about user behavior. According to “Youtube”, these cookies are also intended to compile Youtube video statistics and make the offer more user-friendly, as well as to prevent malicious behavior.

Whether or not you play uploaded videos, every time you call this page, you connect to Google’s “Doubleclick” network, which can lead to further data processing, which we can’t control. More detailed information on the protection of YouTube’s personal data can be found in their privacy statement at:

Your rights:

Your guaranteed rights are: the right to information (Article 15 GDPR), the right to request a correction (Article 16 GDPR), the right to request deletion (Article 17 GDPR), the right to request a restriction on the processing of your personal data (Article 18 GDPR), the right to data portability (Article 20 of the GDPR), the right to object (Article 21 of the GDPR). If you have given your separate consent to the processing of your personal data, you can revoke it at any time, the revocation is valid for the future. If you believe that the processing of your data is contrary to personal data protection law, or otherwise violates your rights to personal data protection, you can file a complaint with the Data Protection Supervisor. In Slovenia, the Information Commissioner is responsible for supervising the protection of personal data.